CHAPTER XIV · THE COVENANT
Privacy.
We collect almost nothing on this site, and what we do collect we use only for the reason you gave it to us. This page sets out the specifics in the plain English a data-protection officer can verify and a normal person can actually read.
Last updated:
Scope of this policy
This policy covers the marketing site at gatewyse.com. It does not cover the Gatewyse software itself when you self-host it — your deployment is your data domain, and we receive nothing from it unless you explicitly opt into license-server connectivity by setting LICENSE_SERVER_URL.
What we collect
When you email us via the Contact link, we receive your email address and the contents of the message you sent. We do not run analytics, behavior tracking, fingerprinting, or third-party advertising scripts on this site. Standard server access logs (IP, user agent, timestamp) are retained for security and abuse-prevention purposes.
How we use it
Inquiry email is used to respond to you, qualify the request, and — if you become a customer — manage the commercial relationship. Server logs are reviewed only when investigating abuse, intrusions, or operational incidents.
Retention
Inquiry email is kept for 90 days unless an ongoing business relationship requires longer retention (active customer, signed contract, open opportunity). Server logs are rotated on a rolling 30-day window. We do not retain anything we no longer need.
Your rights
Under GDPR and equivalent regimes, you have the right to access, correct, port, restrict, or delete your personal data; to object to processing; and to lodge a complaint with your supervisory authority. We honor verified requests within 30 days. Email privacy@gatewyse.com to exercise any of these rights.
Legal basis
We process inquiry email on the basis of legitimate interest (responding to people who contacted us) and, for customers, contract performance. Server logs are processed on the basis of legitimate interest (security and abuse prevention).
Contact for privacy requests
For any privacy-related inquiry — access, deletion, complaint, or just a question — write to privacy@gatewyse.com. We respond within 30 days, usually faster.
Changes to this policy
Material changes will be reflected here with an updated revision date at the top. We do not retroactively change how we treat data already collected; any change applies prospectively only.